Netmeds — Netmeds- Cheating on Customers

Address:Navi Mumbai

Ref my last order id[protected]A dated 18/03/2023 kindly note though I selected instant discount of 18, % but medicines were given at MRP only which I failed to notice at that time due to oversight.

MRP Total was 14444.38 and only Rs 700 discount applied, Rs 300 deduction made from wallet a total of only Rs 1000 applied and I paid Rs 13444.48.

No discount on individual medicine was given. I ended up losing around Rs 1600 even if I had bought directly from a pharmacist.

They should clearly indicate discount of 18% or maximum of Rs 700 is applicable. But their intention appears to be cheat on unsuspecting customers.

Their call centre staff is arrogant and unsupportive and email bounces back from their given complaint email id.

Beware of these fraudsters.
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Netmeds customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!

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