[Resolved]  Netmeds — No online consultation after payment

I had purchased an online consultation on netmeds for an eye doctor on 12th of july 2020.
Its been a month now, and even after repeated requests i get the same response that they are looking into the matter.
But nothing seems to be happening, i haven't received any response from the doctor or the team yet.
If there is unavailability of the doctor or something else why take payment and not respond at all.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Riddhi,

We are sorry for the inconvenience caused.

Our team will get in touch with to resolve this issue.

Regards,
Netmeds Team!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information