[Resolved] Netmeds — No Refund after Delivery failed

Ronak Gharat

from Palghar, Maharashtra

Jul 29, 2022

Website:

www.netmeds.com

I ordered tablets for my mother on Jun 18 After nearly. 1 month the company couldn't deliver me so i asked for refund but after several follow ups thr money is not refunded to me. also i ordered 2 tablets on 14 july and they failed to deliver that too on time. They said about the mistake of Delivery company so i asked to change it for me which they agreed on. So after again several follow ups i called again the customer care and they said they are refunding the money for order on 14 July too without my concern. Now when i try to talk the call hangs up as if the number they fo fraud with goes to hang up.Please look into this . Below are photos attached of orderred items.

+1 photos

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Sep 2, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2022

Netmeds Customer Care's response Hi Ronak,

Sorry for the inconvenience.

We see that the refund has been initiated for the order NMS[protected]ARSSO1 on 23rd July. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!

Sep 02, 2022

Updated by Ronak Gharat Still no revert from Netmeds l.com regarding refund ... Please i need the refund of the money as soon as possible