Netmeds — No Refund received of 1st payment (DIAG[protected]

I have booked a diagnostic service on Netmeds.com on Aug 16, 2023 7.46am, Order ID=DIAG[protected] and paid 917 rupees my Indusind creditcard was debited but the order didinot went through despite repeated emails and calls still didnot got refund for same
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Netmeds customer support has been notified about the posted complaint.
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Dear Customer,

Sorry for the inconvenience caused.

Please be informed that upon checking we have not received the payment for the order DIAG[protected].

And we received the payment for this order DIAG[protected]A and the amount has been refunded to your original mode of payment.

It will reflect in your account within 7-9 business days.

Regards,
Netmeds Team!

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