[Resolved]  Netmeds — non receipt of refund amount

Order no.[protected] m dt.1.4.20
Ref. Id:-[protected] for refund thro payu

Medicines as per above order were delivered to me on13.4.20. Some medicines could not b supplied because of non availability. An amount of rs.1363.34 was to b refunded to me as intimated by the firm to me on 6.4.20.
The refund
Now the pharmacy is not replying to my email reminders.
... S. K. Dewan, mob.[protected]
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Aug 12, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 05, 2020
Netmeds Customer Care's response
Dear Suresh Dewan,

Greetings from Netmeds.com!!!

We do understand your concern.

Kindly be informed that the refund for the canceled order has been initiated from our end.

We have now shared the complete refund reference detail through your registered email id.

We would request you to check with PayU along with the shared information.

You can write back to us for any further concerns. We will explore it.

Thanks! Escalation Team, Netmeds.com
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