[Resolved] Netmeds — non receiving of medicine paid online after 11 days, some of the medicine are live saving. | |
I have placed an order on 30th october and paid online from my register mobile no. But even today i have not received those medicine, some of which are very necessary for me as advised by doctor. I try to track for last 3-4 days about delivery of these medicine, and all your executive confirmed that will reached for that day. I talked to madam anisa at 4 p m and she confirmed that the medicine will be delivered within 6 pm. But no receiving of the same, i talked again at 8pm to me. Mahesh and he told me the medicine is now at pune, and will take another 2-3 days for delivery. I am really surprised that having order on 30th the delivery will take 15 days? Is it your norms for making business with such life saving drugs? I am placing this complaint, and want to know the action taken by you to your inefficient people who makes your concern down. An early intimation is awaited. Non receipt of the same will make me bound to take legal action as deemed fit. A k ghosh, assistant commissioner, govt. Of india, kolkata Was this information helpful? | |
Mar 3, 2019 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Jan 30, 2019 Netmeds Customer Care's response Dear A k Ghosh, We do apologize for any inconveniences caused. But we would like to have your order ID so that we can find the cause of the delay in your order & ensure that you do not face any such things in the coming future. Regards, Netmeds customer care. | |
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Even though I have not yet received the order. It is showing as delivered