[Resolved]  Netmeds — Not receiving a online consultation call

Dear Sir/ Madam,

This is Elambarithi from Tamilnadu, I have booked a doctor consultation in the early morning, but I didn’t receive any calls from your side. I have called the customer support at 9.15 am in the morning, a lady from there told me that you would receive a call in next 30 minutes. But I didn’t get. Again at 9.50 am I have called the customer support, a guy told me that you would receive a call in 2-4 hours. I have waited till evening, no one has called me. Again by 6 pm I have made a call to customer support a guy over there told you would receive a call in next one hour for sure. But I didn’t receive that. Again at 7.30 pm called the customer support they repeated the same . I’m a netmeds subscriber, I feel like I got scammed now. Gives me a frustrating experience!! Don’t know whether I would get a response for this. To be honest I have subscribed pharmeasy before if doctors gave a time schedule for consultation they would have call on time!! Bug one of my friend suggested this app to give a try. But I have a horrible experience, once my subscription got over I would never subscribe again🙏🏻

Thank you!
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Jun 28, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
May 23, 2022
Netmeds Customer Care's response
Dear Elambarithi Dayalan,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!
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