[Resolved]  Netmeds — Order[protected]M not delivered

Hello,

I have ordered medicines on 16th January & delivery date was 17-19 January. Still order is not delivered fully. Only 1 of 2 is delivered. Status is marked as processing. I tried to talk to customer care on this many times. But they are also not providing solution. I kindly request you to please check & provide solution. Order ID is[protected]M. Iam unable to cancel the order also at my end. I spoke to customer care to cancel it. But no response.

Medicines are ordered because of your promised delivery dates. But netmeds is playing with our belief. It is happening thrice to me. Please understand that medicines are very important in this pandemic. But you are playing with our belief in you which is not at all tolerable.

I request kindly look into it & provide solution.
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Feb 6, 2022
Complaint marked as Resolved 
Refund issued by netmeds, thank you consumercomplaints.in team for your support
Netmeds customer support has been notified about the posted complaint.
Jan 27, 2022
Updated by Prashant_CC
Dear Netmeds team,

Please update on issue raised.
Today is twelth day after order.
Verified Support
Jan 28, 2022
Netmeds Customer Care's response
Hi Prashant,

Sorry for the inconvenience caused.

Please be informed that the refund has been initiated for the undelivered order. Kindly allow 1-9 working days for the refund to be reflected on your statement.

Looking forward to serving you in a better manner.

Regards,
Netmeds Team!
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