[Resolved]  Netmeds — Order declined - refund not made

Order ID
[protected]W
Order Placed
Jul 25, 2022 12:27 AM
The above order declined although full payment of Rs.628.35 made. No refund issued till date.
The most pathetic is that I talked with helpdesk who promised to solve verbally, but did not issued any acknowledgement or a taken number. The company does not disclose its contact number or e-mail where an aggreived customer can lodge complaint.
Subrata Mallick
[protected]
+1 photos
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Sep 3, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated for order[protected]W. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
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