[Resolved] Netmeds — Order declined - refund not made
N
netmed
Jul 28, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Order ID
[protected]W
Order Placed
Jul 25, 2022 12:27 AM
The above order declined although full payment of Rs.628.35 made. No refund issued till date.
The most pathetic is that I talked with helpdesk who promised to solve verbally, but did not issued any acknowledgement or a taken number. The company does not disclose its contact number or e-mail where an aggreived customer can lodge complaint.
Subrata Mallick
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 3, 2022
Complaint marked as Resolved
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2022
Netmeds Customer Care's response Dear Customer,
Sorry for the inconvenience.
We see that the refund has been initiated for order[protected]W. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.
Looking forward to serve you in a better manner soon.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment