Netmeds — Order ID[protected]ASO1

Address:Mumbai

Order ID[protected]ASO1
Date of Order : 13th Nov 2022.
Committed delivery date : 16th Nov 2022
Complaint Number : [protected]. / [protected]

Till date despite of several follow-up with Netmed Call center & the Courier Partner (Qwik services) the Medicine courier has not been delivered nor they have cancelled the order. its just the new delivery date commitment every day.

I had a word with Courier representative Mr. Pritam Sapat - Mob No. [protected]. as well netmeds call center representative Miss. Shivan Thakur (Employee Code 4798). Still no resolution.

Every day i get commitment of delivery in next 24 hrs or refund in next 48 hrs but non of the above happens.

That's really pathetic the way the operate the services & there call center.
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Netmeds customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated for the order. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!

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