Netmeds — Order not delivered and irresponsible response

Order id:[protected]M not delivered desipte several attempts of calling customer care. Just the blame is passed on courier company but no progress.

Its ok with delivery delay on other products but not on medicines.
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Netmeds customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2022
Netmeds Customer Care's response
Hi Praiselin,

Sorry for the inconvenience caused.

We will coordinate with the courier and get it delivered to you at the earliest.

Regards,
Netmeds Team!
Apr 02, 2022
Updated by Praiselin
Dear team,

If the courier is not responding to you for 4 days, you should have arranged an alternate courier to send the medicine

Xpressbees is an unreliable service provider. To send from chennai to bangalore, they have routed from chennai to kanchipuram to bangalore and again to chennai.

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