[Resolved]  Netmeds — Order not delivered and no update

Dear Team,
I ordered medicines from netmeds on 05/09/22 via prepaid payment having order number is[protected]A
I have had the worst experiences this time and now. Your app is the worst. No updates as to what’s going on. Today almost 5 days no medicines. The customer support giving vague reasons for not dispatching the order. Your team is useless. I require medicine for My MOM. Now I want to cancel my order cancellation request no. [protected] due to delay delivery, I require this medicine on urgent basis so that order from other good site & but Still time order on your app not cancelled from your end & also said that refund will be initiate in 48 hours . netmeds already used our money from last 5 days & need 2 more day for refund

Bad Service doesn't care for life of customers
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Oct 15, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2022
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated for the shared order Id. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
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