[Resolved] Netmeds — order not delivered and refund not issued

R Varshney

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I ordered medicine from netmeds on 3rd oct and it was supposed to be delivered by 4th or 5th but it was not delivered and due to urgency i had to buy medicines from other place. I mailed to them to cancel my order and refund money. On monday they realised to deliver the order whih i refused to accept as they are of no use to me.
Since then i mailed many times to them to refund the money but there is no response from them. Atleast they should accept their mistake and respond. I used to order from 1mg and the next day it gets delivered and i never faced any issue with 1mg. Never thought that 'netmeds' such a brand which dhoni promotes could have worst customer service.

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Mar 21, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2019

Netmeds Customer Care's response Dear R Varshney,

Greetings from Netmeds.com!!!

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

Thanks!

Escalation Team.