[Resolved]  Netmeds — order not delivered but shows delivered.

Order id[protected]a dt 10.4.20 dettol hand wash 750 ml not delivered but app shows successfully delivered, discrepancy noted shipment date and the delivered date and time is same which is not possible (15.5.20 at 9.08 pm). Contacted through mail and got a new ticket no. [protected] dt 17.4.2020, with assurance of resolution within 10 hours but still unresolved no refund or ordered item received yet, we request your good office to resolve at the earliest, thank you.
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May 25, 2020
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Netmeds Customer Care's response
Dear Ramesh Babu,

Greetings from Netmeds.com!!!

We regret any inconvenience caused.

Kindly note that we have forwarded this to our team.

We will check and revert back to you with an update.

Please be assured that your concern will be resolved.

Thanks! Escalation Team, Netmeds.com
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