Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
Website: | www.netmeds.com |
I have booked my order nms[protected]w on 21st august and the part 1 of this order i had received on 23rd evening and the part 2 of this order i had not received as till now (25th august 2018 - 19:30 hrs).
As per the netmeds advertisements in newspaper (S) and as per there website (https://www.netmeds.com/) they commit next day delivery and as far as this seems to be totally fraud as why my order had not been arrived yet.
As i had received mail on 22nd august that part-2 of the order number nms[protected]w, has been issued. The tracking id is[protected]
All the tracking id in there mail seems to be totally fake as they never been reachable online on the courier site or via there hyperlink
When i called them on 24th august late evening, they said that they had been tracking the same and issue the ticket number # nme[protected] but they are unable to confirm why the same order had not been delivered yet?
Now today just i called them and they said that they dont have been able to see any updates on that ticket # nme[protected] and they are unable to contact the courier company as well. When i asked them about the status or any expected delivery date they said they dont know as there ticket needs to be updated in the total timing of 24-48 hours
As per my experience, netmeds.com is totally fake as earlier also i have seen very poor delivery and very worst customer experience.
I need to asked to them why they commit next day delivery???
What is the status of my order and why it had not been delivered in the 24 hours time or in the last 96 + hours
Above all why there customer handling functionality unable to state the latest status when the order get delivered
I never suggest netmeds.com to any one and it will be totally money making business by showing lesser prices and then unable to deliver there promises
I need immediate update from netmeds.com and will be futher escalaing the same
Regards,
Sankalp
+91-[protected] (Mobile)
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