Netmeds — Order not delivered it's been 3 days status is showing in transit

Netmeds — Order not delivered it's been 3 days status is showing in transit

E ErVishalM from Mumbai, Maharashtra Sep 30, 2021 Mar 25, 2022 This thread was updated on Mar 25, 2022

Hi, I have placed an order with netmeds on 27th sep and at the time I was placing the order, delivery date was showing 28sep and after I placed order then delivery date changed to 28-30sep which is very bad. First they are taking orders showing next day delivery date and after I place order then delivery date increased to 3 days and it's been 3 days already and status is showing in transit and courier partner is qwik which is impossible to find. Now showing on internet anywhere. I called customer care 3 times, daily I call them and they said, we have set a priority and it will deliver please wait. It's been 3 days I'm waiting and still status is showing in transit. Why are they looting people's money and trust. Such a big name but services are worst. +1 photos Was this information helpful? No (0) Yes (0)
Netmeds customer support has been notified about the posted complaint. Verified Support Oct 06, 2021 Netmeds Customer Care's response Hi Vishal, We apologize for the inconvenience caused. Please write to us at [protected]@netmeds.com. Looking forward to your email. Regards, Netmeds Team! Oct 06, 2021 Updated by ErVishalM I have written 3-4 times and called 3 times but nothing happened so now I have cancelled the order because it was the only way not to rely on you guys. Thank you for this worst service.
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Nagma mustaque

Mar 25, 2022

Hi,

This is regarding my order which I placed on netmeds on 17th March and as per the delivery date I was supposed to get my order by 21st March . But from last 4 days my order is in transit phase . I called to the customer service and they are only saying they have set it on priority and I will receive it within 24hrs which didn't happened .
This was my first time when I was placing order on netmeds but because of this issue Im really disappointed with their service and now I'm going to cancel my order and never ever I will use this netmeds app and won't recommend this site to anyone .