[Resolved] Netmeds — Order not placed but money deducted from account to Netmeds source

[Resolved] Netmeds — Order not placed but money deducted from account to Netmeds source

A Anu240894 from Kolkata, West Bengal Dec 1, 2022 Dec 3, 2022 This thread was updated on Dec 3, 2022

On 17th Nov, 2022, I had tried to place an order via Netmeds app and made payment through Phonepay app.But the order was not placed and money also got deducted from my account.I am checking with the Netmeds support team since past 15 days but they are unable to do anything. I would request to initiate money refund back to my account as soon as possible. Below are the details: Transaction ID- T2211171459100016657521 Amount- Rs1396.48 Ticket No -[protected] Was this information helpful? No (0) Yes (0)
Jun 16, 2023 Complaint marked as Resolved Money got refunded. Netmeds customer support has been notified about the posted complaint.
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Netmeds Customer Care

from Chennai, Tamil Nadu

Dec 3, 2022

Verified Support

Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the registered email Id.

Looking forward to your email.

Regards,
Netmeds Team!