Netmeds — Order shows delivered but I have not received my order yet

I have ordered from Netmeds on 5th January and I received a message on 6th January that my order has been successfully delivered on 5th January, 9:00 PM. I haven’t received the product yet nor did I got a call from the delivery agent. Netmeds customer care services are of no help. My order was prepaid.
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Netmeds customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the Order Id.

Looking forward to your email.

Regards,
Netmeds Team!

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