Netmeds — Order was not delivered and now it is in returned status, have not received the refund for the same.

Order was not delivered so had called customer care, they said that if the items get damaged before delivery, they are returned back to source. So the order was returned and refund will be received. However, the refund has not been received and order is in Returned state.
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Netmeds customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2022
Netmeds Customer Care's response
Dear Customer,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!
Jul 08, 2022
Updated by Mansi_45
Hello, which email id I need to share order details?
Jul 29, 2022
Updated by Mansi_45
Issue is not resolved yet. Order was not delivered so had called customer care, they said that if the items get damaged before delivery, they are returned back to source. So the order was returned and refund will be received. However, the refund has not been received and order is in Returned state.
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