[Resolved]  Netmeds — Ordered products not delivered

I made pre-paid online order of groceries worth Rs. 654.84 (including shipping charges) on[protected]. Till today, I have not received the items ordered. I contacted customer care but the problem could not be solved. I checked the status of my order and it still shows "Processing".

Order ID[protected]M.
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Aug 7, 2021
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2020
Netmeds Customer Care's response
Hi Changsan,

We are sorry for any inconvenience caused.

We will check with our team and update you on this shortly.

Regards,
Netmeds Team!
Verified Support
Aug 05, 2020
Netmeds Customer Care's response
We have cancelled and initiated a refund. Kindly allow 1-9 working days for the refund to be reflected on your statement.

Regards,
Netmeds Team!
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