Address: | Flatno 3 walterton estate near cm house chotta shimla |
I ordered medicines from the Netmeds app on 11 august 2022, od rupees 2604.38 for which the payment was made using payu twid pay app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. In the Netmeds app there is a section of MY ORDERS, even there my order was not mentioned.
I tried to get in touch with the customer support team of Netmeds through Email, call and chat but the complaint left unattended. They didn't took any steps to resolve the complaints.
Kindly take the appropriate action to refund the money.
Was this information helpful? |
We apologize for the inconvenience caused.
Please write to us at [protected]@netmeds.com sharing the registered email Id and the payment debited transaction details.
Looking forward to your email.
Regards,
Netmeds Team!