[Resolved]  Netmeds — Product not deliver

Address:Jammu

Hi Team,

I had ordered one item and I got a call from the delivery person on Sunday
31/ 07/ 2022 at around 7: 57 PM and no. is ([protected]). He asked me for an OPT no. and I shared that OPT and he told me one of our delivery person is going to deliver a product today. So I was waiting to deliver and one of the delivery person called and his no. and he told me you have to wait. I am coming, so I was waiting and waiting. Finally he told me that i will not come today, I will come tomorrow. Next day i called that person he just took as a casual he told yes i am coming and coming but he didn't. So finally I called that delivery person on Wednesday. I just asked if you were not coming then why you asked me for an OPT, so he was getting totally rude and that kind of behavior was not tolerable for me. Finally I called NETMEDS customer care. I told them my whole story and they hung my call twice. Also i email to Netmds they didnot give any useful response. So team, I want strict action and also my product. If i did not get any response from your side then i will go legally .

Thanks
Mirnal
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Sep 12, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2022
Netmeds Customer Care's response
Hi Mirnal,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!
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