Netmeds — Product not delivered after 6 days of delivery date

rakesharya101

from bhopal, Madhya Pradesh

Oct 9, 2021

Address:

No. 1, Lalithapuram Street, Royapettah, Chennai – 600014, Tamilnadu, India

I have ordered medicine from your company with Id[protected]ASO1.
The delivery date was 4th Oct. But till now after calling 3 times to your customer care I did not get my product. Today it's showing failed delivery.
This is totally unprofessional way of dealing with the same.
I need my product today. Customers are not fools waiting for medicines which are essential for patient.
But your company is unable to deliver the product on time. And everytime I'm calling to customer care, they are telling we have raise issue but nothing happened. Deliver it asap.

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Netmeds customer support has been notified about the posted complaint.

Verified Support

Oct 12, 2021

Netmeds Customer Care's response Hi Rakesh,

Sorry for the inconvenience.

We see that the order has been delivered to you. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!

Oct 25, 2021

Updated by rakesharya101 For your kind information i had gone to 15 km from my own vehicle and took the order. who will pay for my petrol. Anyone taking responsibility. I will not order anything from your fake company with no responsibility to listen to customer and will suggest my family and friends not to order from your company.