[Resolved] Netmeds — product not delivered but saying delivered

[email protected]

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411014

I have ordered one product from netmeds on 27th oct 18.

I got an email stating that

"please note that your order xxxx has been handed over to the courier service for delivery. We will email and sms your tracking no. Shortly."

Again i got an another email :

"your tracking number for the recent order xxxx has been issued. The tracking id is xxxx.

And expected delivery is between 29oct to 31oct.

You can track your order by clicking the following link: https://netmeds.clickpost.in/?waybill=XXXX"

I checked that link it is showing that :
"your order has been shipped."

Till now i am waiting for delivery of product.

I have not received any order but i got an email :

"we are pleased to inform you that your recent order xxxx has been delivered to the following address:"

And the track link they shared still showing message "your order has been shipped" not delivered.

Netmed is totally fake.

They are just showing order is shipped, order has been delivered not doing anything in real.

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Mar 9, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Nov 15, 2018

Updated by [email protected] Any updates?

Verified Support

Jan 30, 2019

Netmeds Customer Care's response Dear Tushar Desai,

As we see the order which was placed on the 27th of October was delayed & the delivery was made on the 19th of November 2018. For which we deeply regret. We will like to inform that we will be crediting the product cost to your netmeds wallet account as NMS cash so that you can redeem it at any of your future purchases with Netmeds.com

Looking forward to you continued support with Netmeds.com

Regards,
Netmeds customer care.