[Resolved]  Netmeds — Product not received, but marked as delivered

My shipment ID[protected]SRF

I have raised complaint to provide me details, to whom it has been delivered, so that it can be traced. But it has been 4 days now, they are unable provide me receipt of delivery or name of the person to whom they have handed over.
Their response is only sorry for inconvenience, we will provide details.
Was this information helpful?
No (0)
Yes (0)
Dec 26, 2020
Complaint marked as Resolved 
Finally tracked the courier person by myself only, product was delivered at wrong location. The courier person tracked the package and gave to me today. He apologized for the mistake. Anyway package is received and in good condition. Thanks
Netmeds customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Deb,

We highly regret your experience with delivery.

We will surely work on your feedback and take the necessary actions for the betterment of our services.

Kindly write to us at [protected]@netmeds.com for further queries.

Regards,
Netmeds Team!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1186
    Pending
    270
    Resolved
    717
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information