[Resolved]  Netmeds — product seal is broken and refund not credited

Address:Hall Chowmuni, beloni, Tripura, 799155

I have ordered a medicine on 29 august, 2019 and delivered on 17th sept, 2019. So much delay in delivery but that also the seal of the medicine is broken. Its look like someone tempered this. I have no option in the netmeds app for return. Another case is they deducted money for some order but the order was not completed. I raised a complain for refund but they are not refunding the amount. What to do now?
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Oct 21, 2019
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Netmeds Customer Care's response
Dear Customer - We apologize for the inconvenience. The amount against the damaged goods received will be credited to your Netmeds ewallet. You can use it in future purchases with us.
Complaint comments 

Comments

I was ordered some medicine on 09/09/2019 fluvoxin 100mg, maxgalin er75mg and biotique soap. But the order was not completed successfully. The order was not placed but you have deducted the amount 583 rs. The details of the order and transactions are given below
Order no- [protected]A
Transaction id- netmeds-[protected]A-1

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