[Resolved] Netmeds — received wrong product

patilmanoj

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421201

While placing order the image shown against Optogest 200 mg tablet includes name sustained release. But when received that are normal tablets.
Netmed peoples you are playing with peoples life. It is very dangerous.
Considering mistake made by your peoples, arrange new strip of Optogest 200 mg SR tablets.

These are not good ethics of doing business. You should have some controls. You are not selling grocery. It is medicines.i have screenshot of the same tablets in attachment.

+1 photos

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Apr 21, 2019

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2019

Netmeds Customer Care's response Dear Patilmanoj,

Greetings from Netmeds.com!!!

We do understand your concern regarding the medication.

We would like to have your registered Email address or Phone number, through which we can pull up some records and get this issue resolved.

We truly value your relationship with us.

Thanks!

Escalation Team.