[Resolved] Netmeds — Refund for order ID[protected]A

Panjos

Mar 2, 2022

Address:

Chennai

I had ordered my medicine (Order ID:[protected]ASO4) on 30th November, 2021 and I have not received my medicines!! I already raised the issue several times with the customer care executives and escalation/Grievance team. It's been 3 months since my order was processed. Despite my continues efforts through telephone and email correspondence with ticket ID [protected] and [protected]. All I ask right now is for my money to be refunded back because I have already bought the required medicines from my local medical shop!!

Was this information helpful?

No (1)

Yes (0)

Apr 4, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2022

Netmeds Customer Care's response Hi Panjos,

Sorry for the inconvenience.

We see that the refund has been initiated for the order. It will be reflected in your original mode of payment within 1-9 working days. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!

May 19, 2022

Updated by Panjos Even after 6 months of my request I have not received my refund.

May 28, 2022

Updated by Panjos Refund still not received