Netmeds — Refund for returned medicines

Netmeds — Refund for returned medicines

2 29.alkasingh Sep 2, 2022 Sep 10, 2022 This thread was updated on Sep 10, 2022

I have returned few medicines to Netmeds and the have accepted it, it’s been more than 2 months i have not received my refund yet. Everytime the raise a new ticket and says my refund has been initiated but i have not received it yet. After so many followups the have send me a screenshot of refund initiation and even in that screenshot Everytime payment got failed and active one was in pending ( for that also its been 10 days and i have not received any amount) I have sent so many mails and i asked them if there is any glitch in your system just refund the amount in my Netmeds wallet so i can use that amount. They are not listening at all. They just send me same reply Everytime that refund has been initiated. I’m just fedup . I want my money back +5 photos Was this information helpful? No (0) Yes (0)
Netmeds customer support has been notified about the posted complaint. Verified Support Sep 05, 2022 Netmeds Customer Care's response Dear Customer, Sorry for the inconvenience. We see that the refund has been initiated for the order[protected]A. We will surely take the necessary steps for the betterment of our services. Looking forward to serve you in a better manner soon. Regards, Netmeds Team! Sep 10, 2022 Updated by 29.alkasingh You guys initiate the refund Everytime i email and it gets failed Everytime(still not received the refund) no one is investigating why it gets failed all the time and you just reinitiate it. What I’m asking is just don’t initiate again and again if I’m not going to get it at the last . Why don’t you refund it in my Netmeds wallet if you are not able to refund it in my account.
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