[Resolved]  Netmeds — Refund not initiated nor cancel order status showing in website

My registered [protected]@gmail.com

Actually on 5th April 2 order was placed as under:
1)At 8:27pm, Order item- 2Strips Retiherb capsule and One electral sachet and one glucon d.

2)At 10:22pm, Order item- 2Strips Retiherb capsule and two electral sachet and one glucon d.

When I request on same day to cancel recent place order i.e on 10:27pm, they cancelled only part of order containing Electral sachet and glucon d and said to refuse Another part containing Retiherb capsule.
But due to no. of splits order, one got first delivered containing Retiherb capsule of 2 strips(order that placed on -10:27pm).

Then immediately inform support team to stop second order containing same 2 strips of Retiherb capsule.

And on 11th april part of first order containing- electral sachet and glucon d came with another package of Retiherb capsule of second order.
Then at that time I refuse, package of Retiherb capsule and accepted another containing Electral sachet and glucon d.

Means from two different order 4 splitted orders where there..
Out of which 1part of each order was delivered and rest 1part was cancel and 1 part refused by me.

Becoz repeatedly mailing but they useless...are reverting back with status of 54rs refunded order.

I want my refund for 482 rs of 2 Strips of Retiherb capsule immediately.
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Apr 15, 2023
Complaint marked as Resolved 
I got mailed from them confirming by refund amount with initiated date i.e 13th April.
Netmeds customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2023
Netmeds Customer Care's response
Dear Customer

Sorry for the inconvenience.

We see that the refund has been initiated for the shared orders. We will surely take the necessary steps for the betterment of our services..

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
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