Netmeds — Refund not received for failed transaction

I was booking for a bloodtest pakage for which i paid 979 on 23, Aug, 2023 which was debited from my account but the order got stuck inbetween and failed please refund my money.

i have attached both phonepay receipt and bank account statement

in era of 2023 refund from netmeds is not happening we have to write till bone pain.

please refund or else going to send u a legal notice.
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Netmeds customer support has been notified about the posted complaint.
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Dear Customer,

Sorry for the inconvenience.

Please be informed that upon checking we have refunded the amount to your original mode of payment for the order DIAG[protected]A.

It will reflect in your account within 7-9 business days.

Regards,
Netmeds Team!

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