[Resolved] Netmeds — Regarding Refund of my Removed Item (Medicine)

Tapano Kumar Hotta

from Gingee, Tamil Nadu

Sep 2, 2022

Address:

Vellore, Tamil Nadu

I placed an order[protected]A) on 20th August 2022 for a bunch of Medicines. Out of this, one medicine Laregab NT is removed at their end citing unavailability. It has been more than two weeks (as of 02/09/2022), I am yet to receive the refund for the same.

I have been chasing almost every day through email/phone to their customer executive, but have not got any proper reply from them. Each time, they ask me to wait for 24 hours.

I paid the money for the above order through UPI. As per their policy, I should have received the refund within 48 hours. But, it has been more than 2 weeks.

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Oct 23, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2022

Netmeds Customer Care's response Dear Customer,

Sorry for the inconvenience.

We see that the refund has been initiated and the refund transaction has been attached for your reference. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!