A new Ticket ([protected]) has been assigned to your query. A customer service executive will be assigned to your ticket and contact you within 24 to 36 business hours.
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Against this complaint, your representative on 26 th July, asked to send photographs of wrongly sent medicines.
On 27th July photographs of the medicines etc.were shared and your representative collected the following from my flat at Kota:
1.Tonact EZ 10 ordered
Received 10mg/40mg 1 strip
2.BD Ultrafine needles green pack 3 number
Received purple pack 31 gaugeJ
3..Quikhale Inhaler in place of Quickhale capsules and here price difference arise.Mr.Jawad mentioned that there is no price difference.or
For two months we are exchanging mails, and during this period I have received delivery of my two orders, but the above items were not replaced.I request you please to replace immediately.
Dr.Sushil J.Lalwani
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NETMEDS has a stereo type reply and executives are different:see
Dear Sushil Lalwani,
We regret to hear that you have received a wrong product against your order[protected]PSO1.
We apologize for the inconvenience caused to you in this regard.
We request you to share us with the image of the wrong product received, quantities along with the batch number clearly visible to help you further in this regard.
We look forward to your reply to proceed further.
Thanks!!
Arunima
Snehalata
Om
Sneha
Alankar
Barsa
Jawad
Aswini
Indrakumar
Sayeed
Netmeds Customer Service
Email: [protected]@netmeds.com | Website: www.netmeds.com
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2 Attachments
In more than 5 mails they asked to submit photos of items, every time I submitted, and the same are attached here.
I have been a regular customer which can be checked by records.I am writing to Medical Council of India and other relevant bodies.
Professor Sushil J.Lalwani
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