[Resolved] Netmeds — Silence on customer complaint. Not refunded

bhargav kumar gunda

Jan 31, 2022

Address:

Lalithapuram street, Royapettah, Chennai – 600014, Tamil Nadu, India

The orders are in transit status for 13 days. I reached out to your customer care team more than 5 times but no resolution yet. I have emailed on 20th and on 31st of jan but no response from the team.

Due to INORDINATE DELAY, subject Medicines have been purchased from other sources. Hence I want Immediate REFUND.

Request you to resolve the issue and refund back my money.

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Mar 13, 2022

Complaint marked as Resolved

Netmeds customer support has been notified about the posted complaint.

Jan 31, 2022

Updated by bhargav kumar gunda Order ID's:
ID[protected]A and[protected]A

Verified Support

Feb 01, 2022

Netmeds Customer Care's response Hi Bhargav,

Sorry for the inconvenience caused.

We will coordinate with our team and will initiate a refund at the earliest.

Regards,
Netmeds Team!