[Resolved]  Netmeds — they didn't give me refund on order cancellation

Address:

274602

I made an order of medicines of 811 rs on netmeds on 10/07/19 and cancelled it on 11/07/19.
I paid that money using my sbi account and 79 rs using nms cash.
I cancelled this order and waited for refund so that i get 79 rs nms cash and i could order another medicines. I know that the money in bank tranfer takes more days.
But i didn't get nms cash refund in 48 hrs.
Customer care are saying that your money will transferred to your bank in 7-10 days and nms cash will refunded in 24 hrs but it has gone more than 48 hrs.
I haven't received the money until now it has gone more than 48 hrs.
I am worried about my money and i want my money refunded back as soon as possible.