Netmeds — Undelivered Medicines, Need Refund

I would like to raise a complaint against an order which is "[protected]W".

I have not received multiple medicines on that order while it shows that the order has been delivered which is not right. The medicines that I have not received are -

Soframycin Skin Cream 100gm
Finpecia 1mg Tablet 15's
Dolo 650mg Tablet 15's

Also, I have received only one file of Tugain 10% Solution 60ml while the order placed was for two quantities.

I need immediate assistance and would like a refund. I have followed up numerous times since, Jan 26, 2022 but have not received any acknowledgment.
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Complaint comments 

Comments

Hi Soham,

We apologize for the inconvenience caused.

Please write to us at [protected]@netmeds.com sharing the order details.

Looking forward to your email.

Regards,
Netmeds Team!
Soham.Sarkar's [Complaint's author] reply, Mar 7, 2022
Email has been sent. Kindly check and acknowledge and do the needful at the soonest.

Regards,
Soham S. Sarkar
Team,

Is the email " [protected]@netmeds.com" valid ? My emails are bouncing and I really need a reachable email address and this needs to be resolved.

Netmeds owes me money and it is open for months now. Please address immediately.

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