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[Resolved] Netmeds — With the order ID :[protected]A
My order ID is[protected]A. Order placed on 6th Aug 2022. Estimated delivery time between 7th to 10th Aug 2022. But if we are come to an medicines that would be delivered within 2 days. Although the delivery still showing in processing even after the last delivery date was 10th Aug and now it's 12th Aug
Still I have not received the medicine.
Spoke to various call center representative and each time the complaint ticket was raised to set a priority delivery in 24 hrs. I have raised 3 complaints from 10th Aug still i didn't get any solution. Even after told that this is emergency because that medicines are for my mother who is suffering from diabetes so i conveyed about that and told to do early for past 4 days there was a gap in her medicines routine because of this careless pharmacy app netmeds. And now I am not able to cancel this order because i have already paid the amount.
Netmeds really giving me the worst experience. This is really an epic example of careless n pathetic service provided by Netmeds.
I'm really not happy with the service I don't want to go with netmeds anymore. Really a bad experience.
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Sep 23, 2022Complaint marked as Resolved
Netmeds customer support has been notified about the posted complaint.
Aug 16, 2022Netmeds Customer Care's response Dear Customer,
Sorry for the inconvenience.
We see that the order has been delivered to you. We will surely take the necessary steps for the betterment of our services.
Looking forward to serve you in a better manner soon.