[Resolved]  Netmeds — With the order ID :[protected]A

My order ID is[protected]A. Order placed on 6th Aug 2022. Estimated delivery time between 7th to 10th Aug 2022. But if we are come to an medicines that would be delivered within 2 days. Although the delivery still showing in processing even after the last delivery date was 10th Aug and now it's 12th Aug
Still I have not received the medicine.
Spoke to various call center representative and each time the complaint ticket was raised to set a priority delivery in 24 hrs. I have raised 3 complaints from 10th Aug still i didn't get any solution. Even after told that this is emergency because that medicines are for my mother who is suffering from diabetes so i conveyed about that and told to do early for past 4 days there was a gap in her medicines routine because of this careless pharmacy app netmeds. And now I am not able to cancel this order because i have already paid the amount.
Netmeds really giving me the worst experience. This is really an epic example of careless n pathetic service provided by Netmeds.
I'm really not happy with the service I don't want to go with netmeds anymore. Really a bad experience.
Was this information helpful?
No (0)
Yes (0)
Sep 23, 2022
Complaint marked as Resolved 
Netmeds customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2022
Netmeds Customer Care's response
Dear Customer,

Sorry for the inconvenience.

We see that the order has been delivered to you. We will surely take the necessary steps for the betterment of our services.

Looking forward to serve you in a better manner soon.

Regards,
Netmeds Team!
Complaint comments 

Comments

Refund this order

Return this order
Refund this order
Order id[protected]A

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Netmeds
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    1183
    Pending
    271
    Resolved
    713
    Netmeds Phone
    +91 72 0071 2345
    Netmeds Address
    No 1, Lalithapuram Street, Royapettah, Chennai, Tamil Nadu, India - 600014
    View all Netmeds contact information