[Resolved] Netmeds — wrong batch number product received and not accepting return by netmed

[Resolved] Netmeds — wrong batch number product received and not accepting return by netmed

S sagaradixit from Mumbai, Maharashtra

Order id: [protected]a The product nestle resource opti powder - vanilla flavour 400 gm (Pet jar) received with two different batch number, not matching with invoice. Batch no.: 83330451hb is not mentioned with invoice. Also this batch no. Product is expired when delivered. With continuous follow-up with nedmed, they are denying to accepting the return. +7 photos Was this information helpful? No (0) Yes (0)
Dec 19, 2019 Complaint marked as Resolved Netmeds customer support has been notified about the posted complaint. Verified Support Nov 18, 2019 Netmeds Customer Care's response Dear Sagar Dixit, Greetings from Netmeds.com!!! We are very disappointed to hear this from you. After going through your case, we did a recheck with our warehouse team for you in this regard. But we are sorry that the given batch number is not matching with our purchase history. So we would not be able to accept your claim. Thanks! Escalation Team, Netmeds.com
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sagaradixit

from Mumbai, Maharashtra

If this is the reply from Netmed every time and a loyal customer who truly wanted to escalate the truth to Netmed then who will have belief on online pharmacy. This matter, i was discussed with my family friends and suggested not to go for online pharmacy. Also i will spread this message to as many as possible.

I have learnt from this matter, not to go for online pharmacy anymore.

Good bye...