[Resolved]  Netmeds — Wrong Product Delivered - Whisper Ultra Soft Air Fresh Sanitary Pads (XL)

Address:

Chennai, Tamil Nadu

Order placed - 01 May 2022
Order received - Between 5 may to 9 may 2022 (it was a big order, hence was delivered in 4 parts between mentioned dates)

Product ordered - Whisper Ultra Soft Air Fresh Sanitary Pads (XL plus)
Product received - XL instead of XL plus

Wrong product receiving date - 6 or 7 may 2022

Order ID :[protected]AS03
Ticket No: - [protected]
Ticket No: - [protected]

I have place complaints under two ticket numbers as mentioned above and have emailed them more than 10 times. But I'm getting the same one response from netmeds - "Please note that we have forwarded your issue to our concern team."

But besides this no action has been taken till now from their side.

Desirable Resolution - To give the right product and take back the wrong product.
OR
Refund the complete amount and take back the product.

PFA
1. Images of order placed by me with paid amount.
2. Images of Emails Sent by me
3. Response by Netmeds on my complaints
4. Invoices