New Delhi Airport Immigration — Lady immigration officer

Address:New delhi international airport

Hello sir/madam,

My name is Abhishek Gulia and I am a permanent resident of Australia.
At 11.15 pm at the delhi airport 11th march 2023. I was at the queue waiting for the immigration officer to grant us the entry as we were flying home to sydney.

After standing in the queue for almost an hour i finally went to the immigration officer and to my surprise she rudely asked me and my wife for the visa hard copy. I showed her on the email however she simply denied and said go and get the hard copy. I mean at almost 11.30 pm she was asking for hard copy, we told her last time as well noone asked for the hard copy and to my surprise she said the last immi officer did a mistake. I have been travelling to delhi from sydney several times but never had this kinda experience.

Finally i went out of queue and asked someone at the cathy pacific counter to help me print the visq copy. He said go to counter 8 and they can print but that counter was closed and finally someone took rs200 and gave us 2 front pages of the copy. Took the copy went back to that lady and told her the service was horrible and she should have apologised for the inconvenience and the reply from her end was im not here to give respect to people coming to the airport and also she denied showing her the name badge.

Sorry but i would share this situation to our Australia government and give make sure there some serious action to be taken.
This is pure embarrassment to the delhi airport .
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