New Delhi Airport Immigration
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New Delhi Airport Immigration Complaints & Reviews

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Abhishek gulia
Mar 12, 2023
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Address: New delhi international airport

Hello sir/madam,

My name is Abhishek Gulia and I am a permanent resident of Australia.
At 11.15 pm at the delhi airport 11th march 2023. I was at the queue waiting for the immigration officer to grant us the entry as we were flying home to sydney.

After standing in the queue for almost an hour i finally went to the immigration officer and to my surprise she rudely asked me and my wife for the visa hard copy. I showed her on the email however she simply denied and said go and get the hard copy. I mean at almost 11.30 pm she was asking for hard copy, we told her last time as well noone asked for the hard copy and to my surprise she said the last immi officer did a mistake. I have been travelling to delhi from sydney several times but never had this kinda experience.

Finally i went out of queue and asked someone at the cathy pacific counter to help me print the visq copy. He said go to counter 8 and they can print but that counter was closed and finally someone took rs200 and gave us 2 front pages of the copy. Took the copy went back to that lady and told her the service was horrible and she should have apologised for the inconvenience and the reply from her end was im not here to give respect to people coming to the airport and also she denied showing her the name badge.

Sorry but i would share this situation to our Australia government and give make sure there some serious action to be taken.
This is pure embarrassment to the delhi airport .
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    Rodson Dcruze
    Oct 14, 2022
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    Good day from Bermuda!

    This is Rodson Dcruze from Bermuda, I am a resident here and I invited my mother and my wife to Bermuda for a vacation. I work in a very reputable company here.

    They were about to fly on 12th October 2022 vistara Airlines. New Delhi to London.

    They had UK MRV Visit visa valid from 6th September 2022 through 6 March 2023, they had the tickets flying from Kolkata to New Delhi to London and finally from London to Bermuda.

    They were allowed to immigrate from New Delhi and as they were about to board the flight they were held back and brought back out, getting their immigration departure stam being stamped with CWOP( cancelled without prejudice)with an invalid reason that they did not have Bermuda visa.

    Bermuda does not require any visa for visitors. Visitors must have a MRV visa from different gateway countries either UK, USA or Canada.

    I even changed their tickets right then with a shorter duration leaving more than 45 days from the date of departure from Bermuda and asked my mother and my wife to go for it again. But this time too they were been harassed and was not allowed to immigrate.

    I want to know if I get them another ticket for a different date and shorter period of vacation will they be able to fly to Bermuda or will they be treated same way, which is unacceptable. And they were asked to get a letter from British high commissioner, and my tired mother and wife went there just to find out that there is no such letter from British high commissioner since they have already issued the Visa.

    And does the cancelled without prejudice stamp cause any problems on their future travel.

    Please forward this mail to immigrate office if required.
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      N
      Nick Malhotra
      May 31, 2022
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      Address: [email protected]

      Dear Officer,

      Amarjit Singh holder of INDIAN Passport # V8726230 date of birth 15/03/1982, have been deported from HONG KONG and his visa is canceled and does not hold HONG KONG Visa for entry to HONG KONG.

      He is trying to make fake visa documents, please do check all his papers before he is allowed to departure and especially his VISA have been expired.

      He does not hold HK permanent Identity card.
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        V
        vidursingal
        from Lucknow, Uttar Pradesh
        May 24, 2011
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        Resolved

        Address: Delhi

        Indian Immigration officers are absolutely useless and inefficient. If one travels to countries like Singapore and China, you will notice the efficiency of the officers over there.

        However as soon as you arrive at the Delhi Airport (Brand new btw, but attitude of staff is same old), the inefficiency sets in. Huge ques for immigration, only and only because the sitting behind the desks cant move their fingers fast enough (for a no-brainer job!).

        When i arrived at the immigration counter upon arrival from Singapore recently, the of an officer took over 10 minutes to clear me. Indian citizens entering India have to wait that long!. Besides asking stupid questions like how many times I travel in a year (as long as the Govt of India is not paying for my travel, I can travel 100 [censored]ing times in a year) and whats your purpose of visit to Singapore (I have too much free time, so i went to waste some in Singapore - wtf is your problem) to checking my visas's etc etc.

        I dont think there is any place to complain but the next time i travel i will loose my temper at the a**holes immigration officers. The Beaureau of Immigration has mentioned some emails ([protected]@hotmail.com, [protected]@nic.in, [protected]@nic.in) but i dont thing any one even checks them.

        Hate the new airport and the working in it.

        Regards,
        Vidur
        Aug 13, 2020
        Complaint marked as Resolved 
        immigration officers are totally fool when i arrived at their desk they said to me that there is another passport on your name i told that fool that there are thousands of people of my name so i am resposible for all of them such an he was
        you r right mr vidur but all officers are not same, my sympathy is with you because u r the sufferer of that incident but in my view your way of critisize something a bit harsh, suppose your flight will be delayed for some hrs due some techniqal reason or some what at that time you will wait naa... then why r u getting so angry on those who feels the burden of chance of forgery in 36 pages o[censored]r passport, more then 50 types of visas, impersonations, jacket change, and many other security threats and more then a burden to filter you in more then two lacks of ristricted bad elements as ur so called "(for a no-brainer job!). "

        with a mindless chief (The AFRRO)
        Hi,
        My name is Subham. On 1st of May, 2013, I entered Delhi T3 Airport for traveling to Kuala Lumpur, then Hong Kong and then China with my friend. My return ticket was from Beijing. I was traveling by Malaysia Airlines MH 191. At first I went to the Malaysia Airlines Economy boarding counter. A person on duty came and asked me and my friend a few question about our traveling was pretty ok. Then after getting the boarding pass when I went to the immigration counter, the immigration officer sitting at the desk didn't ask me any question and just checked my Visa and stamped the passport. As soon as I enter from the narrow lane, an officer on duty called my and my friend. He was very rude and uncultured and doesn't know how to talk and respect the flight passenger. He called my in Hindi and say, IDHAR AA... IDHAR AA... IDHAR AA(Three times). Then during the entire conversation he was very rude and keeps calling me by TU TERE and other staffs. I think he doesn't even know English properly. He asked me, KYU JA RAHA HAIN KL. So I said for traveling. He said, kya? I again said traveling. He said SAMAJH ME NEHI AAYA. So I said GHUMNE JA RAHA HU. He asked TU KYA KARTA HAIN. I said I have a Xerox shop in Delhi and Calcutta. He said XEROX SHOP KO KL GHUMNE SE KYA LENA DENA. Then he called my friend. She is a girl. After calling her, he kept her waiting for him to finish his personal conversation with his colleague. Like this after 2 minutes he asked her the same questions. He also said KYA BAAT HAIN, TERI FRIEND DELHI SE HAIN AUR TU CALCUTTA SE! I applied my passport from Calcutta as I belong to Calcutta though I stay in Delhi, he let us go after all these harassment. If I have money, can I not go for personal tour to any country when I already have the Visa for that country? Are they trained to be rude and behave like that? It is ridiculous and I would really like to forward this complaint to the higher officer of the Immigration of Delhi Airport T3. It doesn't happen anywhere in the world. I traveled to many Asian countries and nobody behaved with me like that.

        Regards,
        Subham
        Dear Guys please help me coz yesterday i was come from Riyadh to Patna Via Mumbai, Delhi but unfortunately my Arrival immigration not done due misguide of Air India Staff coz this is my first arrival from Riyadh, so kindly help is any procedure to done immigration from patna coz right now i am in patna. and i was went riyadh on visit visa so plase help me...
        you are absolutely right my freind...the Passport officers are very ill behaved...they dont know how to behave...evrytime we go for immigration clearance they behave the same...they are all frustrated...doesnt matter from which country or to which country you are travelling they keep behaving roughly uselessly...there should be some punishment against this bad behavior...what you think???
        I want to share a feedback about the immigration officer i interacted with on International New Delhi airport.
        I am a australian resident but I have Indian citizen ship and nationality.
        My new Indian passport ( recently renewed) was issued from Indian consulate in Melbourne. At the moment the Australia Permanent Visas are not stamped on passport and they are maintained electronically. I have traveled with this passport in Dec 2014 from Melbourne to Chennai and return. I didnt have any issue at the airport or immigration desk.


        I traveled again to India and this time it was to Delhi and during departure the immigration officer wanted me produce a document for my Australian PR, after a series of discussion he got annoyed with me and stamped my passports first page, which is a bio page and has my photo on it. Luckily that page is laminated ( for a purpose) and i was able to rub off the ink. But that is no professional way to handle a conflict and try to destroy someones passport.
        NEw Delhi Airport has the most uncouth, corrupt, criminal and dirty minded immigration and customs officers i have ever seen anywhere in the world. I am a business / first class passenger and I am 40 years old but I look in my 20s and I have faced immense harassment from filthy officers at IGI airport, but I scream and make a scene now so that these people are bought to justice. They cannot touch an Indian cutizen or any citizen in this country, so if any of you ever face any harassment from these filthy officers just make NOISE and let everyone around know how these offcers are threatening you and speaking to you with an authoritative intimidating TONE. They have absolutely NO right to speak to anyone in such a tone or sound insulting and uncouth in any manner. Ask to see a senior officer and complain to the highest authority you can and make a scene right there so they are ashamed of themselves. Enough is enough, if the government of this country cannot civilise their officials then we citizens should do it, make them ashamed of how they speak to you and do not be afraid in answering back if you have not done anything wrong. Delhi airport is the height o[censored]ncouthness and lack of basic civility, its a shameless authority full o[censored]ntrained badly behaved arrogant and many corrupted people. ITs a shame to be an India if we are being treated so horribly in our own country, anyway Indians are treated badly elsewhere too because we have a weak unsupportive government that does not care about its citizens at all or what we go through. If we are not respected in India only then how can we expect to be respected elsewhere.?
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