New India Assurance — car accident insurance

This is to inform you that we have purchased maruti wagon r around 5 months before and car no. Is up80 ee 3018 & owned by brijender sirohi. Further, our insurance was covered by new india assurance, agra. Unfortunately, we got an accident and found our car damaged which was only 2 months old car at that moment. So, immediately we went to maruti showroom and also inspected by new india assurance. Furthermore, maruti already intimated us and new india assurance to arrange completely body cell for car as suggested by maruti but surveyor and new india assurance providing child part which is completely disapproved by maruti and owner. Further, maruti are regularly corresponding with new india assurance. But till date no result has been yet delivered by new india assurance. It is also sad to inform that we are regularly following with concerned person. But they not doing any thing in our favour.