New India Assurance — delay in getting insurance claim and rough behaviour of surveyor

My claim bearing number:[protected] has been registered against policy number:[protected].
10 days over but still my claim is not approved and when i am calling surveyor.. Then always he is replying that it is under process... Daily i am getting difficulty to go to my office nd other work without my vehicle... But these people not understanding customer problem... Also when i called the surveyor.. Named as "ramakrishnan" then he talked me very roughly... And also most of the time not picking up calls.
So kindly resolve the matter immediately... Otherwise it is waste to get insured by new india insurance.. Bz when any claims come they r not approving the claim... Delaying and unresponsive and harsh rough behavior of staffs really shameful

Surveyor name - ramakrishnan..[protected]

Case lodged in saravanampaati coimbatore 641035

Thanking you... Hope for positive reply
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Mar 07, 2018

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    87, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
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