New India Assurance — Health insurance Claim not settled till date

Address:

Mumbai

Dear Sir
I Mr. Manoj Kumar Menon was having a corporate health insurance of New India Assurance Co. Ltd. and my policy No. Is[protected] and my employee ID code is 83 UHID NAER is 1184796, I had gone for a cataract surgery Of my one eye on 04/06/21 for which my claim ID is 148332 & for the second eye the surgery was on 11/06/21 and for the second eye my claim ID was150086. I had applied for reimbursement for both the claim and after successfully completing the audit report by TPA Ericson Insurance Tpa Pvt Ltd till date I have not received the payment from New India Assurance Co. Ltd. I have followed up with the TPA Ericson several times but there is no response from their side nor they are giving any satisfactory reply in this regard so I request you to kindly look into the matter as already more than 2 months has passed and the claims are still pending.

An screen short of Ericson audit completed report is attached herewith for your reference.

Thanks & Regards

Manoj Kumar Menon