New India Assurance — Information ignored

Address:	Bangalore, Karnataka, 560075
Website:	Dont know

Sir,
I contacted Ms. Thulasi at your indranagar branch, Bangalore, and sent her a mail on 23/3/17 regarding the renewal of my Ertiga vehicle which was purchased last year and the insurance was done by the showroom. In spite of attaching relevant documents and reminding her the next day to reply, but she has not bothered to revert.
Since I have the insurance of my other car KA01MM 971 with you and thought I could have the insurance of the above mentioned too at your branch.

I just wanted to know whether this is the attitude shown to a customer even after following up with her. A shear negligence towards her Job.

Kindly revert .

Naveen
[protected].