New India Assurance — Policy lapsed due to new india agent fraud and there is no answer from new india managers since a month after writting many mails

Address:

AHMEDABAD DIVISIONAL OFFICE : 210100, NOBLES, 1ST FLOOR, Opp. NEHRU BRIDGE, ASHRAM ROAD, AHMEDABAD- 380 009, RIGIONAL OFFICE : 4th & 5th Floor, Popula

My customer id is 7h2960311, i have paid premium of mediclaim sinc 2006 regularly. New india agent has done fraud with me. Since last two years, he had taken premium from me, i have deposited the premium in the bank detail given by him self as new india bank detail. He had given me policy also for last year but this year i came to know that he has utilized my premium amount and not deposited in new india. I have given all proof to new india sr. Divisional manager at ashram road, ahmedabad- 380009 office as well as mail to ahmedabad regional office, new india customer care and new india head office. But since 1 month they are not giving answer to me.

My case is genuine. There is no fault by my side. I was asking them is it possible to reactivate my policy or i have to take new policy. But no feed back from higher authority also.

Very disappoint with new india assurance higher authority's behaviour.