New India Assurance — poor attitude

Address:695523

Dear sir,

This is to inform you that my vehicle kl 01 bv 3000 met with accident on 5/7/2017 and vehicle was brought to service center (Chakka toyato workshop) the same day. Vehicle maintenance was completely done by september and insurance company haven't done anything so far. Every day we are contacting insurance office to release the vehicle from last three months. Different reasons they are telling. I am getting
Very poor response from insurance office at trivandrum and ernakulam. Please do the needful. We never expect such a irresponsible attitude from a reputed insurance company.
Evenif they are not willing to convey the message for what reason they are holding the vehicle. Expecting your reply.

Kindly request you to please release the vehicle as earlier as possible.

File no: 23451

Fir report is attached.

Please do necessary step at the earliest.
Regards



Rakesh ar

Managing director
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New India Assurance customer support has been notified about the posted complaint.
Nov 29, 2017
Updated by Rakesh Ar
Dear All,
If we not getting a proper reply or result from insurance company we are planning to go through legal.
Pls do the needful.

Thanks,
Rakesh AR
[protected]
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