[Resolved]  Lenovo India Launches ‘lenovo Comes Home’ Customer Service Program — Lenovo India has announced a new program called "Lenovo Comes Home", to connect deeper with customers and provide them the convenience.

Lenovo India has announced a new program called "Lenovo Comes Home", to connect deeper with customers and provide them the convenience of service at their doorsteps i.e., onsite services and support.Customers buying from a range of Lenovo and IdeaPad Series of consumer and SMB notebooks between 11th June to 11th July 2010 can enjoy the benefits of the ‘Lenovo Comes Home’ offer, which upgrades their notebooks to a one-year onsite warranty for Rs. 199/- (plus service taxes).Rajesh Lakhani, Head, Services Support, Lenovo India, said, "In most cases, availing service is a huge challenge faced by consumers with laptops. Our ‘Lenovo Comes Home’ program aims to tackle this problem and ensure our customers enjoy best-in-class service at their convenience. This offer not only communicates Lenovo’s perennial focus to offer more value to our customers, but also Lenovo’s assurance of quality and reliability.""Our robust service and support network will ensure that our customers can enjoy complete peace of mind even as they enjoy their Lenovo product experience. This offer sets a new benchmark in the PC industry," added Lakhani.This program is valid for the entire range of the Lenovo IdeaPad range of notebooks, which includes the S, Y, Z, U, V series notebooks, Lenovo G and B series notebooks. To avail the benefits, customers need to register their notebooks under this program within 7 days of their purchase. If a customer faces any service related issues with his notebook, anytime during the warranty period, he would need to contact the Lenovo service and support call center for registering a complaint.The onsite warranty also entitles the customer for a visit from a service engineer on the next business day basis to attend to the issue onsite, at the convenience of the customer.Lenovo has more than 100 service centers spread across 86 locations in India, supported by a full-fledged call center that operates six days a week from 9 am to 9 pm IST.