Newu.in — Newu-old airport road store - old stock handed over charging more price not giving proper information.

Jan 01, 2017

Updated by Nirmita consumer complaints logo
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www.newu.in — Newu store old airport road not provided current information and had to end up paying more

1 Review
Ni Nirmita on Jan 1, 2017
Mark as Resolved

I visited newu store in old airport road, kempfort mall. I bought 1lakme iconic kajal which was charged inr210. Which belonged to the old lot. The executives there didn't provide the right information that same product was available at inr180 which belonged to the new lot in place of that shown me product from old lot. After billing when asked what is the difference between 2, said both are same. When asked then they did not inform, just smiled without giving any solution. I ended up paying Rs.30 more. Main concern is not the amount but the horrible service and irresponsible behaviour. Will never recommend people to visit Newu store in old airport road, kempfort mall. This is a kind of cheating your customer. Bill invoice number:- [protected].

Jan 08, 2017

Updated by Nirmita I visited newu store in old airport road, kempfort mall. I bought 1lakme iconic kajal which was charged inr210. Which belonged to the old lot. The executives there didn't provide the right information that same product was available at inr180 which belonged to the new lot in place of that shown me product from old lot. After billing when asked what is the difference between 2, said both are same. When asked then they did not inform, just smiled without giving any solution. I ended up paying Rs.30 more. Main concern is not the amount but the horrible service and irresponsible behaviour. Will never recommend people to visit Newu store in old airport road, kempfort mall. This is a kind of cheating your customer. Bill invoice number:- [protected].