Nexa — Car dealer forcing me to buy insurance from him before delivering in new car.

Address:Khordha, Odisha, 753009
Website:www.nexaexperience.com

Dear Sir/Madam
With reference to the subject cited above myself Abhijit Mohanty from Cuttack, Odisha have booked a Maruti Suzuki Baleno Petrol Delta variant of Granite Grey colour on 27/10/2015 from Nexa Twin-City (Sky Automobiles).I'm getting the delivery on 30th of Nov. The Relationship Manager (Mr.Udaybir Mohanty) and Manager Mr Sanjay Gupta with whom I was dealing with says if I don't take the insurance from the dealer then I can't take the car my money will be refunded, but as per IRDA norms »
No Manufacturer has given a Mandate to Dealer to deliver in car only when Insurance taken from his Dealership (Unless - there is Free Insurance Scheme - where in offer Valid when Insurance taken from Select preferred Partner Insurance Players as per Terms and Conditions of Scheme laid down by Dealer or Manufacturer)
I want you to take necessary actions against the dealer for malpracticing and blackmailing the customers.
Waiting for your earliest response.

Thanking you,
Yours faithfully
Abhijit Mohanty
[protected]
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Nov 21, 2015
Updated by Shradha Ent
I have also complained with Nexa Customer Care Support and got a complaint number NX[protected] but still my problem is not resolved.

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